9bd's Privacy Policy

Welcome to 9bd's Privacy Policy. This document explains in detail how your personal information is collected, processed, stored, and protected when you use the 9bd platform. By registering with or using 9bd's services, you are considered to have accepted the terms of this Privacy Policy.

9bd is a trusted online gaming platform in Bangladesh that places the highest importance on user privacy. We believe you should have full control over your own data, and this Privacy Policy reflects that commitment.

This Privacy Policy applies to the 9bd website, mobile app, and all related services. Third-party websites and services are governed by their own respective privacy policies.

Under 9bd's Privacy Policy, we collect only the information that is strictly necessary. We do not collect excessive or irrelevant data.

• Information you provide directly at the time of registration is collected.
• Certain technical information is collected automatically while you use the platform.
• Documents submitted for identity verification are stored securely.
• Financial transaction data is stored in encrypted form.

Under 9bd's Privacy Policy, collected data is used only for specified purposes. Your information is never used for unrelated activities.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To recommend relevant games and offers based on your preferences.
• To inform you about bonuses, promotions, and special offers (subject to your consent).
• Monitoring responsible gaming and intervening when necessary.
• For fulfilling legal obligations and resolving disputes.
• To improve platform functionality and usability.

Cookies and similar technologies are used on the 9bd website and app. Cookies are small text files stored on your device that help improve your browsing experience. Full details on cookie usage are provided in 9bd's Privacy Policy.

• Essential Cookies: Essential for login sessions and account security.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Helps identify which sections of the site are used most.
• Marketing Cookies: Used to show relevant offers (requires consent).

Cookies can be disabled or deleted at any time through your browser settings. However, disabling essential cookies may affect certain platform features.

The core principle of 9bd's Privacy Policy is that your data is never sold or shared unnecessarily. However, limited information may be shared in specific circumstances:

• Payment Processors: Necessary data is shared with approved payment partners such as bKash, Nagad, and Rocket to process transactions.
• Technology Partners: Limited data may be shared with trusted technology partners who help operate the platform.
• Legal Obligations: Information may be disclosed in response to a valid order from a court or regulatory authority.
• Fraud Prevention: Relevant authorities may be provided with information to detect fraud or money laundering.

All third-party partners are contractually required to comply with 9bd's privacy standards. They may not use any shared data beyond the specified purpose.

9bd uses industry-leading security technology to protect your personal information. We work continuously to uphold the data protection commitments made in our Privacy Policy.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 encryption — applied to all sensitive data at rest.
• Two-factor authentication (2FA) — an extra layer of security for account access.
• Real-time fraud detection system — suspicious activity is identified instantly.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel can view sensitive information.
• Data backup and disaster recovery planning.

Under 9bd's Privacy Policy, you have full rights over your own data. You may exercise the following rights at any time:

• Right to Access: You can request to know what information 9bd holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data, subject to applicable conditions.
• Right to Restrict Processing: You may request that the use of your data be limited in certain cases.
• Right to Data Portability: You may request a copy of your data in a structured format.
• Right to Object: You may opt out of marketing communications at any time.

To exercise these rights, contact the 9bd support team. We are obligated to respond to your request within 30 business days.

9bd's Privacy Policy and services are intended exclusively for users aged 18 and above. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• In cases of doubt, supporting documents may be requested as proof of age.
• Parents are advised to enable parental controls on devices used by minors.

9bd may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date, and users will be notified of significant updates.

• We recommend visiting this page regularly to stay up to date.
• Continued use of 9bd after any changes takes effect will be considered acceptance of the updated privacy policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, concerns, or requests regarding the Privacy Policy, please contact the 9bd support team. Our dedicated privacy team is always available to help resolve any issues you may have.

We aim to resolve complaints within 30 business days of receipt. If a case is more complex, it may take longer, but we will keep you informed.